Jupiter Online Help
Frequently Asked Questions
Glossary

We take the privacy and security of our customers seriously and work to maintain measures to protect our customers' personal data and the integrity of this website.

In general the website may be visited without revealing information about yourself. However you should be aware that normally your accessing of the Jupiter website will create what is technically known as a "Cookie". This is essentially a small amount of data which is transferred to your computer by a web server and which can be used to facilitate your access to the website more speedily.
 
You have the ability to accept or decline cookies by modifying the settings in your browser. Details of how this can be achieved can be found in your browser's Tools menu. However you may find that some parts of the site will not function properly if you decline cookies.
 
Some of our Web pages may contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which may include a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.

You should be aware that to develop our range of services we may wish to enhance such links and you may be invited to provide such information about yourself, which could include the provision of your email address. However where we request information it will be held in accordance with the principles of the Data Protection Act 1998. We will take reasonable steps to ensure your data is protected against unauthorised access but you should be aware that in the circumstances detailed above you accept that internet transmission may not be secure and such transmission is at your own risk.

Data Protection
We will use personal data, which you provide to us on the website to fulfil our contractual obligations to you and will not keep data for longer than necessary. Personal data (which may be stored by Jupiter in electronically based and paper files) may be used for operational and administrative purposes and may be shared within the Jupiter group. Information you supply may be used for research and analysis and to send you information on other group products or services. If you prefer not to receive such information please contact Jupiter's Customer Services Department PO Box 300, West Malling ME19 4YY. You may also contact us at this address to access and correct your personal information.

For further information about how Jupiter may use the information provided by you, please refer to our Key Features document.

Jupiter means the Jupiter Investment Management Group including Jupiter Unit Trust Managers Limited and Jupiter Asset Management Limited.